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F.A.Q

F.A.Q

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We know that Sessions is a complex product but no worries... All you need to know is right here. These are the most frequently asked questions. If you have any questions, please contact us.

Do I need an account to host a session?
Yes. In order to become an Owner and host a session, you’ll need to be registered. If you don't want to create an account using an email address, you can always choose to sign up using your Google or LinkedIn account. Either way, it requires only a few clicks!
Why is Sessions <sessions@flowos.com> the organizer or Attendee of my events?
We use the iCalendar Internet standard to send invitations, and it has two technical limitations. First, we can't use your email to add event requests to your Calendar because that would involve impersonation, which is not allowed. The second limitation applies to responses to the invitations. When you accept/decline an invitation, your email client automatically sends an email to the organizer with your response. We need to capture this email so we can update the status of the Participant in our platform.
How do I edit or delete a session as Owner?
Access the platform’s Calendar (header’s left side). Click it and find the session you want to edit/delete. Click it and a pop-up window is going to appear. At the right bottom corner, you’ll find the “bin icon” for deleting a session, and the “pencil icon” for editing* an existing meeting. When finished, click Update session. When rescheduling a session, altering its duration, or making changes that directly affect your participants, Sessions will automatically notify* all participants via email, keeping everybody up to date. *as long as you have enabled email notifications.
Is Sessions' interface available in other languages?
For now, it’s only available in English. But fear not! Translations are already underway for French, Spanish, German, Chinese, Portuguese, and other languages. We aim to make Sessions available in as many languages as possible!
Where is all the information stored?
All the platform’s content is securely stored in our own database, which in turn is hosted by Google Servers. Any material you upload here to be used in your sessions is kept safe, behind cutting-edge security measures. Your Attendees can’t access them, unless – of course – you share them as Resources in a session. The sessions themselves will be stored in the platform’s Memory and will be accessible to you, as the Owner, and to your Attendees via a user-friendly interactive page.
How do I join a session?
The invitation to join a session is automatically sent by our platform via email. The email contains a link to the session’s page and an overview of the meeting’s Agenda. In some specific situations (e.g., when the Owner doesn't know your email address), the Owner may choose to send you a link via some other preferred channel. If you’re not registered yet to Sessions, you’ll be asked to fill in your name.
Does Sessions have desktop and mobile versions?
Desktop and mobile apps are still under development. In the meantime, you can access Sessions online through your browser.
How much does Sessions cost?
Everything is free at the moment. So, go ahead and enjoy your brainstorming sessions, webinars, and other online meetings using our platform! As time goes by, some of the platform’s tools and features will become available only to paying customers.
Does Sessions have control over my Calendar?
No, Sessions can't control your Calendar. User emails integrated with a calendar (Gmail, Outlook, Apple Mail, and others) will analyze the emails sent by Sessions. If an iCalendar attachment is present, it will create a pending event and notify you about it (if this is the default setting). When you are invited to a session, you can decline or accept the invitation. However, as the creator of that session, you are accepted by default.
Do I need an account to join a session?
No. As an Attendee, all you need to join a session is a link, which usually is sent to you via email. On some occasions, the Owner may choose to send you the session link personally. In this case, when you effectively join the session, you'll be asked to fill in your name.
Where do I find my scheduled sessions?
To view all your past, present, and future sessions, check the Calendar which can be accessed from the platforms header. All your sessions are scheduled there. Calendar displays the following types of events: published sessions, draft sessions (created by you as the Owner), sessions you’re invited to (those meetings where you're an Attendee). If you're interested specifically in the current-day sessions, they're available and up to date on the Home page.
Can I record my session?
Yes. Visit: https://sessions.us/help/article/recording to learn more.
Does Sessions have Breakout Rooms? / Can I split participants into groups?
This is a feature currently under development. As Owner, you’ll be able to split participants into smaller groups once or multiple times during your session. We call this feature “Breakout Rooms” and it will be available to our community very soon.
As an Owner, can I host a free-for-all session?
Yes. Public sessions are open to everybody. They’re available through a unique link that can be shared via any channel you choose. That link is created along with the session.
How many participants can join?
Starting with Version 1.5, you can invite up to 250 participants in one session.
How does Memory work?
Memory will be the “place” that stores everything about your past sessions. This function will gather all the details you’d need about a former session in one spot: the recording of the online meeting, participants, duration, materials shared, tips for a better session, etc. Our team is working on making all these features available as soon as possible. In the meantime, take advantage of the features already at your disposal. Keep in mind that the tools (presentations, docs, video, links, etc.) used throughout your planned Agenda will not be available in Memory by default. They were used in the session; therefore, you’ll see them in the recording, as part of the meeting but the participants will not be able to download them. Suppose you’d like for your participants to have the source material (the doc, video, presentation, or link itself). In that case, it’s best if you upload them to our tool Resources. Materials shared here (by you or your Attendees) can be accessed anytime from Memory, only by the participants of that session.