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F.A.Q

F.A.Q

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We know that Sessions is a complex product but no worries... All you need to know is right here. These are the most frequently asked questions. If you have any questions, please contact us.

Do I need an account to host a session?
Yes. In order to become an Owner and host a session, you’ll need to be registered. If you don't want to create an account using an email address, you can always choose to sign up using your Google or LinkedIn account. Either way, it requires only a few clicks!
Why is Sessions <sessions@flowos.com> the organizer or Attendee of my events?
We use the iCalendar Internet standard to send invitations, and it has two technical limitations. First, we can't use your email to add event requests to your Calendar because that would involve impersonation, which is not allowed. The second limitation applies to responses to the invitations. When you accept/decline an invitation, your email client automatically sends an email to the organizer with your response. We need to capture this email so we can update the status of the Participant in our platform.
How do I edit or delete a session as Owner?
Access the platform’s Calendar (header’s left side). Click it and find the session you want to edit/delete. Click it and a pop-up window is going to appear. At the right bottom corner, you’ll find the “bin icon” for deleting a session, and the “pencil icon” for editing* an existing meeting. When finished, click Update session. When rescheduling a session, altering its duration, or making changes that directly affect your participants, Sessions will automatically notify* all participants via email, keeping everybody up to date. *as long as you have enabled email notifications.
Is Sessions' interface available in other languages?
For now, it’s only available in English. But fear not! Translations are already underway for French, Spanish, German, Chinese, Portuguese, and other languages. We aim to make Sessions available in as many languages as possible!
Where is all the information stored?
All the platform’s content is securely stored in our own database, which in turn is hosted by Google Servers. Any material you upload here to be used in your sessions is kept safe, behind cutting-edge security measures. Your Attendees can’t access them, unless – of course – you share them as Resources in a session. The sessions themselves will be stored in the platform’s Memory and will be accessible to you, as the Owner, and to your Attendees via a user-friendly interactive page.
How do I join a session?
The invitation to join a session is automatically sent by our platform via email. The email contains a link to the session’s page and an overview of the meeting’s Agenda. In some specific situations (e.g., when the Owner doesn't know your email address), the Owner may choose to send you a link via some other preferred channel. If you’re not registered yet to Sessions, you’ll be asked to fill in your name.
Do I need an account to join a session?
No. As an Attendee, all you need to join a session is a link, which usually is sent to you via email. On some occasions, the Owner may personally send you the session link. In this case, when you effectively join the session, you'll be asked to fill in your name.
How much does Sessions cost?
Everything is free at the moment. So, go ahead and enjoy your brainstorming sessions, webinars, and other online meetings using our platform! As time goes by, some of the platform’s tools and features will become available only to paying customers.
Does Sessions have control over my Calendar?
No, Sessions can't control your Calendar. User emails integrated with a calendar (Gmail, Outlook, Apple Mail, and others) will analyze the emails sent by Sessions. If an iCalendar attachment is present, it will create a pending event and notify you about it (if this is the default setting). When you are invited to a session, you can decline or accept the invitation. However, as the creator of that session, you are accepted by default.
Does Sessions have a Desktop app?
Our Desktop app will be developed soon. In the meantime, you can access Sessions through your computer via a browser. For best performances, we recommend using Chrome or Safari.
Where do I find my scheduled sessions?
To view all your past, present, and future sessions, check the Calendar which can be accessed from the platforms header. All your sessions are scheduled there. Calendar displays the following types of events: published sessions, draft sessions (created by you as the Owner), sessions you’re invited to (those meetings where you're an Attendee). If you're interested specifically in the current-day sessions, they're available and up to date on the Home page.
Can I record my session?
Yes. Visit: https://sessions.us/help/article/recording to learn more.
As an Owner, can I host a free-for-all session?
Yes. Public sessions are open to everybody. They’re available through a unique link that can be shared via any channel you choose. That link is created along with the session.
How many participants can join?
Starting with Version 1.5, you can invite up to 250 participants in one session.
Does Sessions have Breakout Rooms? / Can I split participants into groups?
Yes. As the gathering’s Owner, you can split participants into smaller groups as many times as needed during your session. Breakout Rooms allow you to create up to 50 rooms simultaneously. For more details, check out this article: https://sessions.us/help/article/breakout-rooms
Does Sessions have a Mobile version?
Yes, you can join sessions via your mobile devices. You can always create a Quick Session using your phone or start a session you have previously planned via a computer/laptop. We recommend Chrome or Safari as your browsers of choice. A Sessions Mobile app will also be available soon.
How does Sessions Memory work?
Memory is where all the relevant information about your ended sessions is stored. It gathers everything you need in one spot: a session’s recording, agenda, participants, date, time and duration, resources shared, chat conversations, questions submitted, poll answers. Even your notes remain stored for you. Memory also provides an overall perspective with valuable metrics and statistics about your past sessions. Read more here: https://sessions.us/help/article/memory-dashboard
Sessions - Not just another video conferencing tool | Product Hunt
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